Problem: My internet isn’t working.

Solution: Check that you are connected to the internet.

This can be determined by clicking on the Network icon and making sure that there is a check mark or that it says “connected” next to the network you normally use.

On a Mac, you’ll find that icon in the top right corner to the left of the time:

In Windows, it will probably be in the bottom right corner:

If none of the above proposed solutions work, please exit all applications, and restart your computer.

Should you need any further assistance, please get in contact with Tech Support.